I Uploaded My Logo but the Demo Logo Is Still Visible
If you uploaded your own logo but the demo logo is still displaying on your website, make sure you have correctly added your:
- #1 Main Logo via Appearance > Customize > Header > Logo,
- #2 Retina Logo via Appearance > Customize > Header > Logo,
- #3 Mobile Logo via Appearance > Customize > Header > Mobile Menu > General Settings.
After you uploaded all logos, clear your entire browser/website/cloud cache if changes are not visible right away.
99.9% of the time, if the demo logo is still visible, you skipped adding a logo in one of the 3 places listed above. Go back and ensure a logo has been assigned to each of these 3 places.
Check for a possible plugin conflict
If you have taken all the recommended steps, but your logo is still not appearing, you need to check for a possible plugin conflict.
- 1
- Go to your WordPress dashboard, Plugins > Installed Plugins
- 2
- Disable all non-Ocean plugins one by one, starting from third-party menu plugins (if any)
- 3
- Check your page after deactivating each plugin by refreshing it
99.9% of the time, if the demo logo is still visible, you skipped adding a logo in one of the 3 places listed above. Go back and ensure a logo has been assigned to each of these 3 places.
If none of the recommendations worked for you and you are still experiencing difficulties with the logo upload, please contact our Support team.